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Q |
How reliable is the service from an ASP? |
A |
The goal for the ASP industry is to make the management of information technology as transparent and reliable as the management of sophisticated public telecommunications and data communications systems. Customers who turn to ASPs often find better application reliability and availability than they experienced from their internal IT organizations.
The reason for this is that running information systems for other entities is the ASPs primary business. The ASP has the staff, expertise and equipment to maintain and sustain the most reliable and up-to-date service.
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Q |
What kinds of applications can be delivered this way? |
A |
Just about any kind. Enabling technology from different companies allow current applications to be leveraged in an ASP environment. The only difference in the application (unless it was re-written for the web) is that it is running on a central server managed by the ASP as opposed to on the end-users desktop or the company's server.
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Q |
Would an application leased through an ASP look any different to users than the same application if it were purchased by my company? |
A |
The application would look the same unless the application was specifically re-written for the hosted environment. If it wasn't re-written, the application will look and function exactly the same. |
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Q |
What about customizing the application? |
A |
Application customization is possible when software vendors modify applications to be hosted over the Web or for a specific organization. Depending on the application and the organization, this may or may not be sufficiently individualized to meet the needs of the customer. Many times minor changes can be made just turning on/off certain features and functionality inherent in the application. Applications requiring a high degree of customization may not lend themselves as well to a leasing arrangement.
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Q |
How should I select an ASP? |
A |
First, you need to determine what applications you want to rent. Next, you need to determine what qualities of the application and/or ASP are important to you. Issues to inquire about include reliability, availability, security, management and customer service. Determine what features are most important to you and choose your ASP based on who has the strongest offering of what you need. |
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Q |
Can I colocate a desktop box? |
A |
Although we would greatly prefer that your servers come in a rackmount case. You can colocate a
regular desktop PC. |
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Can I colocate more than one server?
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Yes! To colocate multiple servers, if you wish to colocate two servers, there is no extra setup fee for
additional servers as long as you send both of them to us at the same time. |
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Q |
How do you calculate how much bandwidth I use? |
A |
We use MRTG, a well-known statistics package, to calculate bandwidth. MRTG statistics are made
available to you upon request. |
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